Trying to watch a video, but your browser throws an error code 102630 (This video file cannot be played.)? Don’t worry, you are not alone in this error code.
Several users have reported the same issue when playing videos on their browsers. Hence, this article helps you and them resolve this issue quickly with some straightforward, easy, and effective solutions.
Since the first step towards solving any problem is understanding it, along with its causes, let’s begin with an overview of the issue.
Error code 102630 appears when a video cannot be played on your browser. In other words, this error is an indication that your browser or media player is experiencing problems when loading the desired video. It may happen due to a variety of factors, such as the ones we discuss next.
The error code 102630 may appear for many reasons, such as an unstable network connection, outdated or corrupted browser cookies and cache, unsupported video format, hardware acceleration, video file corruption, and interference from browser add-ons and extensions. Let’s understand these causes in a bit more detail.
While browser cache and cookies help load web pages faster, if these cookies and cache become outdated or corrupted, it interferes with video playback.
Often, users experience error 102630 when playing videos online due to sudden drops in the internet connection, high network congestion, and low bandwidth.
The video format you are trying to play may not be compatible with your browser. Sometimes, the older browser versions do not support new video formats, leading to issues like “This video file cannot be played. Error code: 102630.
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Hardware acceleration is a browser feature that improves performance by offloading tasks to the computer’s GPU. However, it may interfere with video playback, causing error 102630.
If the video file itself is corrupted, it will not play, leading to error code 102630 (This video file cannot be played).
While add-ons and extensions enhance the browser functionality and experience, they may also interfere with your video player, causing an error 102630.
Since you are now familiar with the issue, let’s walk you through how to fix error code 102630.
You can fix error 102630 by ensuring a stable internet connection, clearing your browser’s cache and cookies, updating the browser, disabling hardware acceleration, ending all browser processes, clearing the DNS cache, and deactivating the browser extensions and add-ons. Below are these solutions in detail. You can begin with the first fix and stop when the problem is solved.
Since internet connection problems may result in “This video file cannot be played. Error code: 102630. Below is what you can do to ensure internet connection stability.
Outdated or corrupted cookies and cache may be a reason you experience error code 102630 when playing videos on your browser. Hence, below is how to delete cache and cookies on Microsoft Edge and Google Chrome (the two most popular browsers).
Note: While there may be a slight difference, the process to remove temporary files, such as cookies and cache, is the same across all browsers.
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Old or outdated browser versions do not support many new video formats, leading to errors like error code: 102630 (This video file cannot be played). Hence, below is how to update the two popular browsers, Google Chrome and Microsoft Edge.
While hardware acceleration may improve the browser performance, it may also interfere with video playback. Hence, below is how to deactivate the hardware acceleration on Chrome and Edge to fix the error 102630.
Certain browser processes can interfere with video playback, resulting in “This video file cannot be played (Error code:102630). Hence, below is what you can do to end these processes on your browser.
Clearing the DNS cache removes the outdated website addresses, which may have caused the error 102630, from your computer. Hence, below is how to clear the DNS cache.
Clear-DnsClientCache
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Browser extensions and add-ons can conflict with video playback. Hence, below is how to disable them on Google Chrome and Microsoft Edge.
That is how to fix the error code 102630 (This video file cannot be played). You can apply the above fixes sequentially and stop when the problem disappears. However, if none of these fixes work, the issue may be on the server side, and you cannot do anything about it, except wait and check again.
If you have any doubts, questions, suggestions, or feedback about this article, please feel free to connect with us through the comments section. Also, if you like this guide, give us a thumbs up by subscribing to our newsletter.
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